“MTC provided 3 paramedics for us on this case – 2 for the husband who suffered a broken hip and the other for the wife who was weak with Pneumonia. They were on top of everything and their communication was fantastic. Since the clients were in Sydney and MTC had all 3 escorts in that city. MTC companions kept us updated throughout the mission and the wife had nothing but exemplary things to say about them, calling them ‘special people’. She said that specifically they took great care of the husband during the whole transport.” We would like to thank you for your excellent service, our clients were very pleased with the attention and care that they received during this trip. We look forward to working with you again in the future.
Medical Travel Companions (MTC) helped my father travel from his home in Melbourne, to the airport and flights through to India thanks to Singapore Airlines. MTC is a terrific service, professional and well-coordinated. The MTC companion took great efforts in transferring him during various stages of journey and had great attention to detail and safety factor. He also
administered drugs on time. I am back in Melbourne now and all necessary medical services like 24 hr home care, home physio rehab and neurologic are all organized for dad in India. Thanks again for all your help!
(CEO – Global Travel Agent Assist)
MTC is one of the most professional organisations and what a great idea. It is a premium service which our premium customers often ask for.
They have been flexible when dealing with holidays for our young families that can last for over two weeks and the Travel Nannies have been excellent and fun for the kids.
A great concept and great idea!
With an international operation we often require Travel Nannies to assist young families or the elderly who need assistance on our long haul flights.
Medical Travel Companions has been an excellent partner and all our bookings have been completed in an efficient, friendly and timely manner using a preferred travel agent partner.
We have sold seats on our aircraft that would otherwise be empty.
(Manager Asian Assistance – Global Insurance International)
Medical Travel Companions is a global supplier to our Asian assistance and call centre and has completed several non-medical repatriation assignments.
Some of these customers have been recovering from accidents and need assistance and reassurance returning home or some have suffered a mental illness.
The destinations have been: Canada, Israel and San Francisco. All their travel companions have been totally professional Travel Nannies or Paramedics and we have found the service to be excellent with a very quick response time.
MTC successfully returned our child to Australia from America. It was a stressful situation for all our family and MTC was a perfect solution to our problem. The companion was highly trained and professional and managed to return our family member back to Australia with minimal disruption.
What a great service!
(Team Leader – Dynamic Global)
Dynamic Global has utilised the services of WPM Medical Retrieval and Medical Travel Companions on several international assignments and have found them to be very professional and easy to work with. All there clinical teams are excellent and highly regarded for high and low acuity patients.
Our daughter was in South Africa on a school exchange program and ended up in a regional hospital on an i/v drip with two infected feet and an infected knee. Medical Travel Companions Dr Matt Hooper provided my daughter and our family with extremely quick high level clinical and early intervention, support and reassurance. Our daughter was discharged and fit to fly to return home to Australia. MTC provided a travel companion as she was in a wheelchair and required assistance. Without this quick high level early intervention our daughter would not have made the original flight causing stress to all concerned. She had travel insurance however the response time was 24hr’s behind MTC’s.